Wiki's, Corporate Memory, Confluence, Redux

First off, if you aren't savy enough to have a CS degree apparently the makers of Confluence think you shouldn't bother.

I've been working with trying Confluence as a tool to be a storing house for information in my company.  I have to reiterate, like my first post on Confluence I liked the Demo and what they wanted to show me was the benefits. Then I went to install the program and try it out.  The instructions for installation were far from clear. I'm not a dummy but I'm not an system admin as well.  When I dug deeper to find discussions or further instructions I found more information of the less than clear variety. At one point I even found arguments by others using the system as to how elite you have to be in the CS world to use the product. So...screw 'em, if even the more than normal computer savy person can't figure it out (let alone a person with 3 undergrad degrees and an MBA) then it gets crossed off my list as something usable.

It's possible that as I go on in researching this I may come back to it but I'll have to spend $$ on my IT guy to do it for me and I worry the priority isn't there if I can't do it on my own. 

(as 1 million IT people groan about another Exec who feels they can do it better)

~Kris

Comments

[Jonathan Nolen]

Hi there,

I'm truly sorry that you had trouble getting Confluence up and running. You're right: it's not an easy task, and generally takes a little sysadmin-type knowledge.

We're definitely aware of the problem, and we're going to be distributing an easier-to-use installer in the near future.

In the meantime, if there is anything that I can do to help you get started, don't hestiate to contact me.

Cheers,
jonathan@atlassian.com

[Kris (LaBoheme)]

Jonathan,

The fact that you took the time to reply to my blog speaks much about you and your company. I appreciate it. I will take you up on that help because your product looks good.

Kind regards,

Kris